Terms of service

TERMS OF SERVICE

OVERVIEW

Welcome to H2ops™. The terms "we," "us," and "our" refer to H2ops™. H2ops™ operates this store and website, including all related information, content, features, tools, products, and services (the "Services"), to provide you, as the customer, with a personalized shopping experience.

H2ops™ uses Shopify as its platform, which allows us to provide you with the Services.

The following terms and conditions, together with any policies referenced herein (these "Terms of Service" or "Terms"), describe your rights and responsibilities when using the Services.

We encourage you to read these Terms carefully, as they contain important information about your legal rights, including limitations of liability and disclaimers of warranties.

By accessing, browsing, or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy [LINK]. If you do not agree, you should not use our Services.

SECTION 1 — ACCESS AND ACCOUNT

By accepting these Terms, you represent that you are at least the age of majority in your place of residence, or that you have given your consent for minors under your responsibility to use the Services from your devices.

To use the Services, you may be required to provide information such as your email address, billing details, payment information, and shipping address. You warrant that all such information is accurate, current, and complete.

You are responsible for maintaining the confidentiality of your account and for all activities that occur under it. You may not transfer or sell your account to third parties.

SECTION 2 — OUR PRODUCTS

We make every effort to display our products as accurately as possible. However, colors and appearance may vary depending on the device used to view them.

We do not guarantee that the products will exactly meet your expectations or fully match the images displayed.

We reserve the right to modify product descriptions, discontinue products, or limit quantities at any time.

SECTION 3 — ORDERS

When you place an order, you are making an offer to purchase.H2ops™ reserves the right to accept or reject any order.

An order is only considered accepted once it has been confirmed and payment has been processed.

We cannot guarantee cancellations once an order has been accepted. In the event of a modification or cancellation, we will attempt to notify you.

Your purchases are subject to our Refund Policy [LINK].

SECTION 4 — PRICING AND BILLING

Prices are subject to change without notice. The applicable price will be the one displayed at the time of purchase.

Prices do not include taxes, shipping, or duties, unless otherwise indicated.

You agree to provide valid payment information and authorize the corresponding charges.

SECTION 5 — SHIPPING AND DELIVERY

We are not responsible for shipping delays. Delivery times are estimates and are not guaranteed.

Once the order has been delivered to the carrier, the risk of loss passes to the customer.

SECTION 6 — INTELLECTUAL PROPERTY

All content on the site (including text, images, trademarks, and design) is the property ofH2ops™ or its licensors and is protected by intellectual property laws.

You may not copy, distribute, or use the content without prior authorization.

SECTION 7 — OPTIONAL TOOLS

We may provide third-party tools without any control over or responsibility for them. Your use of such tools is at your own risk.

SECTION 8 — THIRD-PARTY LINKS

We are not responsible for the content or services of external websites. Access to them is at your own responsibility.

SECTION 9 — RELATIONSHIP WITH SHOPIFY

Heltix™ uses Shopify to operate the store, but any purchase is made directly with H2ops™.

Shopify is not responsible for any transaction, damages, or losses related to your purchases.

SECTION 10 — PRIVACY POLICY

Personal data is handled in accordance with our Privacy Policy [LINK] and Shopify's policy.

SECTION 11 — COMMENTS AND FEEDBACK

Any content you submit may be used by us without limitation or compensation.

You warrant that you have the rights to such content and that it does not violate any laws or third-party rights.

SECTION 12 — ERRORS AND INACCURACIES

We may correct errors or cancel orders if any information is found to be incorrect, at any time.

SECTION 13 — PROHIBITED USES

You may not use the site for any unlawful, fraudulent, abusive, or infringing purposes.

We reserve the right to suspend accounts that violate these Terms.

SECTION 14 — AGENTS

The use of automated systems (bots, AI, etc.) must comply with our terms and must not interfere with the operation of the site.

SECTION 15 — TERMINATION

We may terminate access to the Services at any time without prior notice.

SECTION 16 — DISCLAIMER OF WARRANTIES

The Services are provided "as is" and "as available," without warranties of any kind.

SECTION 17 — LIMITATION OF LIABILITY

To the maximum extent permitted by law, H2ops™ shall not be liable for any indirect damages, losses, or harm arising from the use of the Services.

SECTION 18 — INDEMNIFICATION

You agree to indemnify H2ops™ against any claims arising from your improper use of the site or breach of these Terms.

SECTION 19 — SEVERABILITY

If any provision is found to be invalid, the remaining provisions shall remain in effect.

SECTION 20 — ENTIRE AGREEMENT

These Terms constitute the entire agreement between the user and H2ops™.

SECTION 21 — ASSIGNMENT

You may not transfer your rights without authorization. We may do so without prior notice.

SECTION 22 — GOVERNING LAW

These Terms shall be governed by the laws of the jurisdiction where H2ops™ is headquartered.

SECTION 23 — HEADINGS

Headings are for informational purposes only and do not affect interpretation.

SECTION 24 — CHANGES TO THE TERMS

We may modify these Terms at any time. Continued use of the site implies acceptance of the changes.

SECTION 25 — CONTACT INFORMATION

For any questions regarding these Terms, you can contact us at:

h2opssupport@gmail.com